1.1. This Agreement contains the complete terms and conditions that apply to you in joining, buying, and all other activities you will make in our website.
1.3. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement.
1.4. By ticking the box “I accept the Terms & Conditions”, the customer agrees with the terms and conditions.
2. MODIFICATIONS OF TERMS
2.1. Amendments to this agreement can be made and effected by KY Agency SARL from time to time without specific notice to you end.
2.2. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.
3. USE OF THE SITE
3.1. Tickets2gp.com is the exclusive property of KY Agency SARL. It allows you to shop for motorsport events online. However, you are prohibited to do the following acts, to wit:
(a) use our site(s), including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools
(b) collecting information about users’ personal information;
(c) post false, inaccurate, misleading, defamatory, or libelous content;
(d) take any action that may damage the rating system.
3.2. All information and contents belongs to KY Agency SARL or partners. Therefore, you agree not to use, copy, modify, display, sell, transmit, distribute, license or reproduce in any way such information and content for commercial purposes.
4. REGISTRATION INFORMATION & BOOKING
4.1. For you to buy you have to identify yourself during the booking process online, in which you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
4.2. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account.
4.3. You must not transmit any worms or viruses or any code of a destructive nature.
4.4. You can make a request for a specific seat location by leaving a message in the “Comments” box during the booking process. Be aware that we cannot guarantee that the seat requested will be allocated to you.
4.5. Our payment security procedure may be activated. Therefore, you may receive a security e-mail after the payment of your order, indicating which documents need to be provided to us via e-mail or fax, in order for KY Agency SARL to validate your booking. This online security procedure has been implemented in order to prevent from credit card fraud. Only after reception and validation of the documents, our experts will confirm or not the booking.
5. PRICES & PAYMENT
5.1. Prices displayed for products on our website represents the full retail price listed on the product itself, suggested by the supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.
5.2. In cases of mispriced in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
5.3. The price mentioned on a paper ticket may be different with what you paid for. This is due to tickets being provided by suppliers at different prices to which we may add a margin. Furthermore, KY Agency SARL may also be subject to paying service charge to suppliers, amount not indicated on the ticket face value.
5.4. Service Charge fee (if applied) may differ from an event to another and is used to cover the costs incurred by KY Agency SARL.
5.5. KY Agency SARL has the sole discretion to provide the terms of payment.
5.6. Unless otherwise agreed, payment must first be received by KY Agency SARL prior to the latter’s acceptance of an order.
5.7. All payments are to be made in Euro, based on the official exchange rate of the day. Unless credit term has been agreed upon, payment for the products shall be made by credit card, wire transfers (bank fees at your charge) or checks (only from France and Monaco).
5.8. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. KY Agency SARL has all the discretion to cancel or deny orders. KY Agency SARL is not responsible for pricing, typographical, or other errors in any offer by KY Agency SARL and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date. KY Agency SARL reserves the right to release the tickets reserved if the period has not been respected.
5.9. We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
6.1. Event Organizer may change the location of Grandstands and General Admission areas at its own discretion. Client is aware and accepts it.
6.2. The ticket holder must comply with the events safety regulations and announcements when attending the event. KY Agency SARL does not assume any responsibility for injury, loss, theft or cost as a result of attending an event. In particular, KY Agency SARL cannot be held responsible for the loss or theft of the tickets purchased by the client.
6.3. It is the client responsibility to enquire about age restrictions for an event. KY Agency SARL cannot be held liable for a client’s failure to comply with age restrictions imposed by an event organizer.
6.4. Tickets may have to be collected directly at the event. The Pick Up option may be activated at anytime and for various reasons such as reducing costs for clients, delivery-time, etc. In this case, will not be delivered by UPS but instead available for collection at a specific location at the event. A document with all necessary information will be e-mailed to the client in due time before the event in order to collect the purchased tickets at the event box office, or any other indicated area.
6.5. KY Agency SARL cannot be held responsible for any date modifications in the calendar. We sell tickets for a specific event and not for a date. KY agency SARL is not obliged to inform clients. No refund will be made for the situation stated above.
7.1. All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
7.2. The general terms and conditions of our shipping partner, UPS, shall be applicable to the delivery of tickets.
7.3. Tickets will be shipped via UPS, a secured and express delivery company.
7.4. Shipping will be done up to 3-4 weeks before the event. Once tickets have left our office, you will receive automatically an e-mail from UPS which includes your tracking number. With it, you will be able to follow your parcel.
7.5. UPS delivers during office hours, so make sure you are personally present at the shipping address.
7.6. The cost is calculated after the delivery address has been entered. Prices are different depending on your geographical location.
7.7. You are responsible to provide a correct address at which you will be able to receive the delivery.
7.8. If the client wishes, for whatever reason, to have tickets shipped to a different address than the shipping address indicated during the booking, it is the responsibility of the client to contact KY Agency SARL in due time before the scheduled date of delivery and provide the full address details in writing. KY Agency SARL will modify this information accordingly in the client’s dedicated customer account. KY Agency SARL must confirm the address modification in order for it to be valid.
7.9. In case the delivery country changes, the client is bound to pay the difference before shipment can be done.
8. REFUND POLICY
8.1. Once the order has been confirmed no cancellation or reimbursement will be accepted.
8.2. We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.
8.3. Clients have the choice to add the insurance to their ticket order. To have further information on the insurance policy click HERE.
8.4. If you did not take the insurance or not covered by the insurance terms, it is at the discretion of KY Agency SARL to decide which solution to provide you. However, all options are subject to a partial cancellation fee, the amount of which is determined by KY Agency SARL on individual basis.
9. EDITING, DELETING AND MODIFICATION
9.1. We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site.
9.2. YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
10. FORCE MAJEURE
10.1. Failure to Perform
KY AGENCY shall not be liable to the customer for any failure to perform any obligation under this Agreement arising from any cause or causes beyond Tickets2gp.com's reasonable control. This includes, but is not limited to, any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, strike, epidemic, earthquake, extreme weather, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. If affected by such event, KY AGENCY shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
10.2 Sport Season Calendar Modification
KY AGENCY is not responsible for any modification of a sport season’s calendar. KY AGENCY promotes and sells tickets for specific events, and not dates. Therefore, if the event organization or governing body decides, for any reason, to change the date of an event, KY AGENCY cannot be held responsible and is not obliged to inform clients. No reimbursement will be possible in the situation stated above.
10.3 Reimbursement from Organiser
In some cases, when an event is cancelled by an Organiser, you may be entitled to a refund. The amount of any potential refund provided is dependent on the Organiser of the event and the circumstances of each case in question. The refund may not include service and delivery fees and KY AGENCY ticket margin/commission. Any fee for Ticket Insurance is non-refundable. Please note that if an event Organiser is not providing a refund for a cancelled event, KY AGENCY is not in any way responsible for providing refunds.
11. ACKNOWLEDGMENT OF RIGHTS
11.1. You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement.
11.2. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
FRAUDULENT ACTIVITIES are highly monitored in our site and if fraud is detected KY Agency SARL shall resort all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.
13. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY
13.1. We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement, even if we have been advised of the possibility of such damages.
13.2. We make no express or implied warranties or representations with respect to products sold and offered in our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage).
13.3. In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You and understand and agree that your use of this site is at your own risk.
14.1. You agree not to disclose information you obtain from us and or from our clients, advertisers and suppliers. All information submitted to by an end-user customer pursuant is proprietary information of KY Agency SARL. Such customer information is confidential and may not be disclosed.
14.2. You agree not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
15.1. Failure of KY AGENCY SARL to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
15.2. No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
16. APPLICABLE LAW
16.1. This Agreement shall be governed by and construed in accordance with the substantive laws of Monaco, without any reference to conflict-of-laws principles.
16.2. Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Monaco, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
16.3. The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.
16.4. Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
16.5. In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.